Legal & Terms
Pricing plans, terms of service, privacy policy, and refund policy
Starter
Light usage, pay as you go
- 15 Points
- ~1 PIN Extract
- No expiration
- Balance never expires
Standard
Regular use, best value
- 50 Points
- ~1 Px CFG Edit + 1 PIN Extract
- No expiration
- Balance never expires
Pro
Heavy use, maximum savings
- 100 Points
- ~3 Px CFG Edits
- No expiration
- Balance never expires
1 Point = $1 USD. Current tool costs: Px CFG Edit 30 pts/use · ITP-UNLOCK 30 pts/use · PIN Extract 15 pts/use
All prices are in USD and include applicable taxes. We accept credit cards, Google Pay, Apple Pay and more via Creem.
For enterprise bulk licensing or custom services, please contact us.
1. Acceptance of Terms
Welcome to BinLab Diagnostics. By accessing or using our platform and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.
2. Service Description
BinLab Diagnostics is an online ECU BIN file diagnostics and modification tool platform, providing VOLVO Px CFG, PIN Extract, ITP-UNLOCK, Analyze Vehicle Info, and other tools.
3. Eligibility
You must be at least 18 years old and use the platform only for lawful purposes. Our services are intended for professional technicians engaged in legitimate vehicle repair and diagnostics.
4. Account Registration
You must provide accurate information during registration and keep it up to date. You are fully responsible for your account security.
5. Points System
This platform uses a points-based billing system. You purchase point packages to top up your account, and points are deducted per tool use. Points have no expiration date and remain in your balance permanently. All prices are in USD.
6. Intellectual Property
All content, software, and trademarks on this platform belong to BinLab Diagnostics. Uploaded files remain yours; you grant us the necessary permission to process them.
7. User Responsibilities
You agree not to use the platform for illegal activities, not to interfere with its operation, not to upload malicious files, and not to use modified files for unlawful purposes.
8. Disclaimer
The platform is provided "as is" without any express or implied warranties. Use at your own risk. Always back up your original ECU files and consult a professional technician before making modifications.
9. Limitation of Liability
To the maximum extent permitted by law, BinLab Diagnostics shall not be liable for any direct, indirect, incidental, special, or consequential damages.
10. Modifications to Terms
We reserve the right to modify these terms at any time. Continued use after modifications constitutes acceptance.
11. Governing Law
These terms are governed by the laws of the jurisdiction where the platform operator is located, without regard to conflict of law principles. Disputes shall be resolved through binding arbitration or in the courts of that jurisdiction.
12. Contact Us
1. Overview
BinLab Diagnostics respects your privacy. This policy explains how we collect, use, store, and protect your personal information in compliance with applicable data protection laws, including the GDPR and CCPA.
2. Data Controller
BinLab Diagnostics is the data controller responsible for your personal data. For privacy-related inquiries, contact us at .
3. Information We Collect
We may collect: account information (username, email, hashed password), usage information, transaction information (processed by our payment provider), technical information (IP address, browser type, device info), and uploaded BIN files.
4. Legal Basis for Processing (GDPR)
We process your data based on: (a) performance of a contract (providing services), (b) legitimate interests (security, analytics), (c) legal obligations, and (d) your consent where required.
5. How We Use Information
To provide services, process transactions, send notifications, provide support, analyze usage trends, prevent fraud, and comply with legal obligations.
6. Data Security
We use SSL/TLS encryption for data transmission, one-way password hashing, regular server backups, and least-privilege access controls. No network transmission is 100% secure.
7. File Handling
Uploaded files are used solely to provide services. Guest user files are deleted immediately after processing. Registered user files are retained while the account is active and can be manually deleted at any time. We do not use files for AI training or share them with third parties.
8. Cookies & Tracking
We use cookies for authentication, theme preferences, and analytics. You can manage cookie preferences through your browser. We comply with the ePrivacy Directive and obtain consent where required.
9. Third-Party Services
We use payment processors, email services, and analytics providers. Third parties access information only to the extent necessary to perform their services. We are not responsible for their privacy practices.
10. Data Sharing
We do not sell your personal information. We may share data: with your consent, to comply with legal obligations, to protect our rights, or in connection with a business merger or acquisition.
11. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
12. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you may have the right to: access, correct, delete, restrict processing, data portability, object to processing, and opt out of sale of personal information. To exercise your rights, contact us at . California residents may also contact us to request disclosure of personal information categories collected.
13. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Account data is retained until you delete your account. Transaction records are retained for 7 years for tax and legal compliance.
14. Children's Privacy
Our platform is not directed at children under 16. We do not knowingly collect personal information from children under 16. If we discover such data, we will delete it promptly.
15. Policy Changes
We may update this privacy policy from time to time. We will notify you of significant changes via email or a notice on the platform.
16. Contact Us
1. Overview
We want you to be satisfied with your purchase. This policy outlines refund conditions and procedures for point purchases.
2. Point Purchase Refunds
If no points have been used after purchase, you may request a full refund. If some points have been used, a proportional refund of the remaining balance will be issued. Points deducted due to platform technical failures are automatically refunded to your account without requiring a refund request.
Time limit: Requests must be submitted within 7 days of purchase. No refunds after 7 days or if all points have been used.
3. Non-Refundable Cases
The following situations are not eligible for refunds:
- Purchases made more than 7 days ago with partial or full point usage
- Point consumption caused by user error (e.g., uploading incorrect files)
- Usage failures caused by user device or network issues
- Accounts suspended or terminated for terms of service violations
- Points purchased through unofficial channels
4. Refund Process
- Click the email to send a refund request directly (subject: Refund Request - [Account Email]), or to submit a form
- Provide your registered email, purchase date/amount, order ID, and reason for refund
- We will review and respond within 3-5 business days
- If approved, refunds will be processed to the original payment method within 7-14 business days
5. Refund Amount Calculation
Refunds are calculated proportionally based on remaining points. Formula: Refund Amount = Purchase Amount × (Remaining Points ÷ Total Purchased Points).
6. Refund Methods
Credit card refunds are processed back to the original card. Creem payments are refunded through Creem's refund process. International payments may take longer to process.
7. Dispute Resolution
If you disagree with a refund decision, you may appeal within 14 days. You may also seek assistance from your local consumer protection authority.